Good customer service doesn’t have to be complicated
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Thu, 7/04/11 – 0:39

Customer service isn’t all about smiling and being nice. It’s more than that. It’s about going that extra step. Put simply, it’s about being genuine and thoughtful.
When I was on the bus this morning I …

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A sidecut of caramilized bacon. August 14, 2010
Sat, 16/10/10 – 19:39
A sidecut of caramilized bacon. August 14, 2010

After an amazing earlier ATV adventure one should think of relaxing a little. Not us crazy ones Once again rather than hitting the pool deck we went out for another adventure, this time …

Great views with a heavy coating of dust. August 14, 2010
Sat, 16/10/10 – 19:31
Great views with a heavy coating of dust. August 14, 2010

So as we didn’t relax like I originally intended the day before by the pool, it was destined that the next day would be pool-side,soaking up the sun. Nope! It was spent in the forest …

Swinging in the trees and making monkey sounds. August 13, 2010
Sat, 16/10/10 – 19:26
Swinging in the trees and making monkey sounds. August 13, 2010

Organized to the N’th degree! Anal! Always on the go!  These are some words that people may use to describe my sometimes overly-structured personality. I find it hard to sit still and do nothing, I …

Would you like that room with a side of slope, August 12, 2010
Sat, 16/10/10 – 19:16
Would you like that room with a side of slope, August 12, 2010

We took a long time to decide on where to go, should we go to LA, Vegas, stay local, go to Whistler etc. As I didn’t have a whole week off work we couldn’t do …

Clowns & Jewlery, August 12th. 2010
Sat, 16/10/10 – 18:43
Clowns & Jewlery, August 12th. 2010

After lunch we headed for Cirque Du Soleil, to watch their new performance Kooza. Cirque’s website describes the show as: ‘Between strength and fragility, laughter and smiles, turmoil and harmony, KOOZA explores themes of fear, …

Beef, beer and happy belly. August 12th. 2010
Sat, 16/10/10 – 18:28
Beef, beer and happy belly. August 12th. 2010

Well, well! This was a different type of trip. Unlike our camping trip that was plagued with bad weather and our sudden discovery of our hatred for sleeping in a tent, or unlike my solo …

You can’t beat the beans
Sat, 19/06/10 – 23:11
You can’t beat the beans

I love to cook and be creative. I love creating and eating complex dishes with many ingredients resulting in a multi flavoured foodgasm. But sometimes nothing can beat a classic simple dish that connects you …

What would your last meal be?
Sat, 19/06/10 – 21:57
What would your last meal be?

Had a conversation the other day about people on ‘Death Row’ (not sure how we ended up on this topic) and what people’s last meals would be. It lead to us wondering what would we …

The end of a great UK 2010 trip
Sun, 16/05/10 – 18:53
The end of a great UK 2010 trip

It is now April 21st and the air flight ban due to the volcanic ash has been lifted. I am on the Tube on the way to the bus, which will take me to my …

Beer at lunch. APRIL 18th, 2010
Sun, 16/05/10 – 18:52
Beer at lunch. APRIL 18th, 2010

“PLANE RIDE OR A NICE DRIVE IN THE COUNTRY DARLING?”
As we didn’t have to be up at 5am to go to the airport we had a leisurely morning. We eventually headed out of the house …