Good customer service doesn’t have to be complicated
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Thu, 7/04/11 – 0:39

Customer service isn’t all about smiling and being nice. It’s more than that. It’s about going that extra step. Put simply, it’s about being genuine and thoughtful.
When I was on the bus this morning I …

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Tourism

Read my posts about local tourist attractions and my travels

Oasis
Sun, 13/09/09 – 1:51
Oasis

This will probably appeal to the resident of Metro Vancouver who is looking at doing something different this coming weekend.
What better way of spending a Saturday morning than visiting an oasis, the Four Seasons Oasis …

Central Park Swimming Pool
Sun, 13/09/09 – 1:44
Central Park Swimming Pool

You think that a swimming pool located in a park would be calming and tranquil, maybe with the sound of wild birds singing in the background. Well, this one is located in a park that …

“Sorry sir, camping has passed away”. August 19
Wed, 19/08/09 – 0:33
“Sorry sir, camping has passed away”. August 19

It is dead, over, left this fair earth, no more, done. After a horrible night sleeping in the Arctic (or so it felt) we have arrived at the unanimous conclusion that camping (within a tent) …

Now this is more like it. August 18
Tue, 18/08/09 – 0:31
Now this is more like it. August 18

I love vacations, always have but I don’t like travelling, in fact I don’t consider the vacation to have begun until we have arrived to our destination. As we will always be traveling when we …

A is for Apple. August 17
Mon, 17/08/09 – 0:29
A is for Apple. August 17

H is for happy. H is for Helena. My daughter was by far the highlight of today. I fed her lunch, which seemed to go on forever as the end of every course was quickly …

The cat incident. August 16
Sun, 16/08/09 – 0:25
The cat incident. August 16

My cell phone is ringing and I grab it just in time from the depths of my bag. My wife is sounding panicked on the other end and asks to speak with Lisa or Barry …

Heading East. August 15
Sat, 15/08/09 – 0:23
Heading East. August 15

After a night sleeping in the hotel we enjoyed a delicious buffet breakfast. As a surprise to no one who has ever enjoyed the selection of a buffet, we over ate. Rather than relaxing in …

Seeking shelter. August 14
Fri, 14/08/09 – 0:21
Seeking shelter. August 14

There I was, lying down for a second on the mattress in the tent, listening to the rain thundering above, trying its hardest to penetrate the tent. I could have fallen asleep right there and …

Getting there. August 13
Thu, 13/08/09 – 0:19
Getting there. August 13

Well, after two terrible camping trips this one had to be third time lucky. Well it didn’t start out that way. My wife had been looking after her niece all day as well as our …