Good customer service doesn’t have to be complicated
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Thu, 7/04/11 – 0:39

Customer service isn’t all about smiling and being nice. It’s more than that. It’s about going that extra step. Put simply, it’s about being genuine and thoughtful.
When I was on the bus this morning I …

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A Tale of Two Tacos
Wed, 16/09/09 – 23:54
A Tale of Two Tacos

Night one: I had been marinating my large (2” thick) pork chop in a marinade I had made earlier. The marinade was made from Salsa, ketchup, balsamic vinegar, soy sauce, Chinese 5 spice and the …

Making pizza with my daughter
Wed, 16/09/09 – 23:51
Making pizza with my daughter

When you only have one child everything is a learning curve. So, when I thought it was time for my 21 month old daughter to learn to cook, I really thought she was ready. Pizzas …

The best fry in Vancouver
Wed, 16/09/09 – 23:48
The best fry in Vancouver

I was spoiled as a kid, having grown up in Yorkshire (England) I ate my fair amount of fish and chips (fried in lard for extra flavour). For those not in the know, the English …

The British Butcher Shoppe Ltd.
Wed, 16/09/09 – 23:43
The British Butcher Shoppe Ltd.

I’m a Yorkshire lad (pronounced York–sha) born and bred. Grew up eating scotch eggs and lard sarnies with crisps (chips) for Saturday (pronounced Sat-day) tea (evening meal).
So when I learned there was a British Butcher …

Spiral vegetable slicer
Wed, 16/09/09 – 23:40
Spiral vegetable slicer

Recently my wife purchased a spiral vegetable slicer made by Paderno World Cuisine. Last night I thought I would try it out. It is so easy to use and the results were fun. The slicer …

Baked beans on toast
Wed, 16/09/09 – 23:38
Baked beans on toast

After my parents recent visit I was reminded of an English delicacy I used to enjoy frequently – ‘Baked Beans on Toast’. This is my version of that classic.
Toasted English muffin, buttered
Two pieces of prosciutto
Baked …

Food sites from the Mother Land
Wed, 16/09/09 – 23:33
Food sites from the Mother Land

My mother recently sent me some food sites from the UK. Check them out.
GoodFood by the BBC. The site includes cookery videos (enjoy those funny English accents), recipes, plus a section on wellbeing.
ASDA (big …

How to define “premium”
Wed, 16/09/09 – 23:29
How to define “premium”

A few weeks ago McDonald’s launched their ‘Premium Roast Coffee’. As they were running a marketing promotion offering free coffee I thought I would give it a try.
I love the taste of coffee. I am …

The S.Pellegrino World’s 50 Best Restaurants 2009.
Wed, 16/09/09 – 23:26
The S.Pellegrino World’s 50 Best Restaurants 2009.

I would love to be a judge at this competition.
For the fourth year in a row Ferran Adrià has topped a worldwide poll of 806 chefs, critics and other industry experts, whilst Heston Blumenthal’s The …

What’s the strangest thing you have witnessed during dinner?
Wed, 16/09/09 – 23:23
What’s the strangest thing you have witnessed during dinner?

My wife and I were having lunch the other day at a Greek restaurant in Burnaby. One thing that caught our attention was the brand new Ferrari parked outside. As we arrived the owner was …