Customer service isn’t all about smiling and being nice. It’s more than that. It’s about going that extra step. Put simply, it’s about being genuine and thoughtful.
When I was on the bus this morning I …

Have you ever hung out with people who all belong to a different professional circle than you and they crack ‘industry- specific’ jokes? You can feel clueless and a total ‘div head’ (English slang for …

Kinetix wanted their brand to be on par with Nike and Under Armour but unfortunately they looked no different than the Weight Watchers and Jenny Craig’s of the world.
It wasn’t just a case of redesigning …

After the success of District for the developer Amacon we were approached by Porte Reality to brand their new development on Burnaby Mountain ‘Origin’.
While they wanted something different than the same mundane marketing and brand …

Read Jones Christoffersen is an engineering company with eight offices Canada wide. Their online presence was outdated and not reflective of their current professional reputation.
We started the project with an all day discovery session with …

Jason and Lea Ault are well respected and successful restauranteurs owning three Hapa Izakaya restaurants in Vancouver. Izakaya is an affordable and friendly tappas style of eating from Japan. With their new restaurant ‘hapa umi’ …

IEC-BC focuses on developing tools, resources and information to assist employers attract, hire and retain immigrants. As the site is aimed at businesses it needed to have a corporate trustworthy feel (achieved by the design …

Phillips Ledalite is a very successful lighting company targeting higher end clients like architects, lighting designer, engineers and building owners.
Their products boast many cutting edge technology created and trademarked by Phillips Ledalite. They are known …

Jump is an established management coaching company with clients ranging from Microsoft, BC Hydro as well as more local established companies. Jump specializes in combining traditional business coaching with Energy Management. It helps their clients …

In the life of every designer they get to do something that is new to them or something a client has never let them get away with before. With envelope design the address is normally …